Terms and conditions PLEASE READ

Delivery

Items are usually dispatched the following day, but in some cases the day after. There is a cut off for booking courier collections, which can sometimes be missed.

The majority of items upto 2kg in weight are sent by Royal Mail with no restrictions to the UK. Multiple packages and heavy items are sent using a courier service to UK mainland only with restrictions on Scottish Highland & Islands , Isle of Man , Channel Islands Northern Ireland and some remote areas of Scotland not listed by the courier company. In the event of the courier company being unable to deliver, I will offer the buyer the option of the option of further payment to reflect the delivery charge. Any buyer will not willing to do this will have the option of full refund by the same means they paid. Cameronsports shall not be liable for any delay or failure to deliver within an estimated timescale. We will do everything possible to ensure that you receive your order in perfect condition. In the event of missing parts, damaged or incorrect orders, you must notify us within 48 hours of receipt. Certain Items such as Paddles and Kayaks carry restrictions due to their size and they are not part of the £30 Free Delivery offer.

Privacy

We will use all reasonable efforts to maintain your privacy at all times. Information, such as your name, postal and e-mail address, telephone number and any other information about you or your business/organisation will only be used solely for the purposes for which it is intended.” we do not store credit card details nor do we share customer details with any 3rd parties”

Payment

We will take your payment by Visa, Mastercard, Delta, Switch , UK Maestro, or PayPal at the time we process your order. If for what ever reason we are not able to fulfil your order, we will contact you and a full refund will be given. Cameronsports will take all possible precautions to ensure that your order and payment details are secure. All goods remain the property of cameronsports and will only pass to you on delivery of the product provided full payment has been received.

I can take PAYMENT BY PHONE if preferred.

Prices

All prices listed are in UK pounds sterling including value added tax at the prevailing rate. Delivery charges are  included unless stated otherwise. The total cost of your order will be set out in your shopping basket / cart before you submit your order. This will be the price of the products that you have ordered and any applicable delivery charges. Products, prices and special offers are all subject to availability and these may change before you submit your order. Errors may sometimes occur and we will advise you accordingly and ask if you wish to continue with your order. If a product becomes unavailable, we will endeavour to offer you a suitable alternative or of course offer you a refund.

Returns/Faulty Goods

Cameronsports will only accept returns with prior notification. Please email j.cameronsports@btinternet.com or call on 07923 409867. Returned products must be complete, unused, and with the original box, packing and any accessories within 21 days of purchase date. For unwanted returned goods i will refund both purchase cost and postal charges for UK purchases only. This offer does not apply to overseas purchases where i will only arrange refund and replacements for faulty goods. Buyers must meet the return postage costs for unwanted goods which must be returned in the original packaging undamaged.

Guarantee

We offer a manufactures guarantee on all products.

What this covers is any manufacturers defects not related to neglect. Should your product become faulty within a year of delivery, we will offer a prompt replacement. In addition I will also cover your postage costs. I will be state how the items are to be returned and will re-emburse reasonable costs incurred. Any returned items sent without prior notification may not receive the full refund of costs. If you are not happy with your purchase we offer a 14 day no quibble refund policy provided that the returned product is complete, unused, and with the original box, packing and any accessories and the cost of returning and delivery of the product is paid by the customer. This policy does not affect your legal rights. Products used in commercial applications are only guaranteed for 6 months from date on invoice.

Other General Conditions:

Canoeing and kayaking are assumed risk activities. Cameronsports, its employees, suppliers and sub contractors cannot be held responsible for any loss, damage, injury or death however caused. It is the customer’s responsibility to ensure they have the sufficient knowledge, skills and equipment for the activity they have chosen to partake in. Ensure you are familiar with all the relevant safety practices and procedures for your equipment and for the location in which you are using it.


 

Many Thanks

John Cameron